Lace Topper Template

Discomfort. Torn bio hairs. Itchiness.

You’re DONE.

If you’re in need of a little extra support with your natural hair but don’t want to feel your helper hair all day long….

….rubbing, itching, begging you to tear it off…

you’ve come to the right place.

Our Madison Cap is MADE for comfort. We’ve revamped every single detail of the topper cap and redesigned it so you can wear your topper morning ‘till night without noticing it (and while it really is that comfortable, we don’t recommend sleeping in it!).

Our Madison Cap

• Our clips are now embedded in soft, gentle silicone to help cushion your sensitive scalp so you don’t feel the pressure and irritation of typical topper clips.

• We've positioned this silicone in the exact spot that tends to pull and tug at your hair while wearing your topper. This means when you take it off, all your own bio hair strands are saved!

• The redesigned front comb will prevent your own hair from slipping through it while relieving pressure headaches that typically come from this key point of contact with the topper and your head (READ: Your mind will be at ease all day long confidently knowing your topper isn’t sliding backward)

• An entire cap made from ultra-soft temperature-regulating fabric. This is designed to keep you warm when it’s cool and cool when it’s hot. The result is you can wear your piece year-round more comfortably.

• Target zone density so you have enough coverage in the places that need it most while still keeping your topper lightweight and easy to wear.

To top it all off, we complete the piece with our high-grade silky Mongolian hair, which stands up to lengthy wear times and holds a curl beautifully.

Cap Size: 9”x9”. Simply put, this cap size is a dream. Why you ask? Let me explain the benefits.

• It gives you perfect coverage in the back (FYI, this will help out immensely if your bio hair color isn’t exactly the same as your topper hair color). With smaller toppers, because there isn’t as much coverage in the back, color matching becomes super important to a natural look. This also means you could actually venture into colors that don’t match your hair perfectly that you want to have fun with.
• It’s still totally possible to pull your hair back into a low or mid ponytail. We all have those days where we need our hair up and out of our face. With a 9x9 cap, you’ll have no problem tossing in a scrunchie and heading out the door.
• Due to the fact it’s slightly larger, this will help distribute the weight of the topper over a larger area, making it feel more natural on the head.

4 x 4 Silk Top: Our silk top gives the most natural looking part so it appears as though the hair is growing right out of your head.

Silk tops can be parted anywhere in the 4x4 parting space so whether you do a side part, center part, or a messy part – anything goes.

We can't wait for you to see how much more comfortable wearing hair can be!

We offer complimentary express shipping (2-5 business days) to anywhere in the USA/Canada for orders over $1500. 

Express shipping for orders within North America under $1500 will be $15. 

International Shipping is $95 regardless of order value.

We do not ship to Italy or Spain.

Orders are typically shipped daily, with 11:00 AM MDT being the cut off for that day shipping. Any orders placed after 11:00 AM MDT will be shipped out the following day. 

Please note customs delays are beyond our control. While they rarely happen, should a delay occur, this will not entitle the customer to a refund of shipping fees. 

Madison Hair Collection is also not responsible for any additional customs/duties when shipping to international countries. Please consult with your local post office authorities to get an estimate of those costs. There should never be any customs/duties charges when shipping to the USA however.

At Madison Hair, we want you to be happy with your purchase! If for whatever reason, you are not completely satisfied with your topper, you have 3 days (the day you receive it is day 1) to send it back for a return. If your third day is on a Sunday, please email us on or before that Sunday to tell us you need to return and you will have a one day extension to mail it on Monday. Your return will be processed 2 weeks from the time we receive it.

Here are the need-to-know details. Please read carefully as there will be NO exceptions. 

~ When sending your topper back, please do NOT request a signature. Doing so may delay return processing by up to two weeks in addition to the normal processing time or result in the topper going back to you. If you wish, insure your topper instead. Any packages sent COD will be rejected and returned to the sender. 

 ~ Your topper must be sent back in the condition it was received. This means the the hair has not been washed or heat styled, and all packaging material is in place. This includes the silk bag as well as the hair net the wig comes in. Please ensure the topper clips are closed. Failure to close topper clips will result in an additional $25 deduction from your refund. Hair easily becomes tangled in these clips during shipping and results in a tangled mess upon receival. Each item will be inspected before the refund is given. 

All returns for any reason will incur a $125 return fee. This fee covers the non-recoverable costs encountered with your purchase including payment processing fees, your prepaid shipping label, as well as the costs to prepare the topper back for sale.

Any shipping that was paid during the transaction is also non-refundable.  

Without a restock fee, we unfortunately would need to raise our selling price quite substantially in order to account for these losses so the restock fee does help us offer you the lowest selling price possible. 

Hopefully this helps you better understanding what and why we charge restock fees. :) We realize they are an unfortunate part of shopping online but do appreciate your understanding as they are a necessary part of running our business and being able to offer you the best selection of products to choose from. 

Any toppers marked 'Final Sale' are non returnable. If for whatever reason you mail your final sale topper back to us for a return, you will be required to pay the shipping costs incurred to get it back to you.

~ We do NOT offer a cancellation policy. If you cancel your order prior to it being shipped out, a 5% cancelation fee will apply. PLEASE NOTE: We cannot guarantee that we see the email to cancel prior to it being shipped. If the piece IS shipped out, it will fall under our normal restock fee policy. Please be very certain about your order prior to making it.

~ At this time we do not offer exchanges. You are welcome to purchase another product that may work better, however the restock fee does still apply as there are costs associated with every purchase we do not get back regardless of whether it's returned or exchanged. 

~ If you feel you have received a defective or incorrect product, please email us and attach thorough pictures within the 3 day return period and we will discuss it with you. If you have indeed received such product (which is a rare case), you will then be instructed to mail it back (shipping back to us will be paid for by Madison Hair Collection) and the topper will be repaired or replaced at our cost and then mailed back out to you. This will NOT entitle you to return it with a waived restock fee. You can of course choose to simply return it, however the restock fee will still apply if this option is chosen.

 ~ If you wish to send a topper back, please follow these steps:

1. Proceed to our returns portal: https://madisonwigsboutique.com/a/returns  Here you will be required to enter your order number and email and walk through the steps to create your return. Please note this must be done within 3 days of receiving your item, the day you receive it being day 1. 

2. We will confirm your refund within 24 hours and you will receive an email regarding this confirmation. From there, you have another 24 hours to ship the topper back to the address provided below. If this occurs on a Sunday, you will have until end of day Monday to ship the piece back. Please do not require a signature with your package as this may delay us getting it by up to a week.

Please allow 2 weeks after we receive your package and after it has been inspected for the refund to be processed. 

Please ensure that you write your NAME and ORDER NUMBER on a piece of paper and put it into the return so we know who is sending it and can verify the wig is matching your return request.

Canadian returns should be addressed to:

Madison Hair Collection -Returns
7017 170A Ave NW
Edmonton, Alberta, Canada
T5Z 0G9 

US and International returns should be addressed to:
MHC Returns c/o SB
13647 Perry Road
Grand Rapids, Ohio
USA
43522

*** Please note: We strongly recommend that ALL INTERNATIONAL (outside of US/Canada) be sent via air mail, not by ground. This will help with reducing potential lengthy delays outside of our control.